Damaged bottles are typically the cause of any cooler leaks. Your water cooler is probably not broken or leaking, it’s likely that you placed a damaged water bottle on the cooler. If you inspect the water bottle you may be able to see the cracked or damaged area. Please follow the steps below to resolve this issue. 1.remove the damaged/leaking bottle from your water cooler
2. drain 2 – 3 cups of water from the cooler using the cold tap. (This will lower the water level in the cooler reservoir)
3.Dry up any spilled water as good as possible and place a new water bottle on the cooler.
You should find that all leaking has discontinued. Please empty the leaky water bottle that was removed from the cooler and attach a note to it saying ” LEAKER” to Identify the bottle for your driver. Your driver will replace and remove the bottle from service to ensure that it cannot be used again.